933bat Terms and Conditions
Please read these terms carefully before using the 933bat platform — they define your rights and responsibilities.
Introduction and Applicability
These terms and conditions ("Terms") apply to the 933bat platform and all services included within it. By accessing the 933bat website, registering an account, or using any gaming service, you are automatically considered to have fully accepted these Terms.
933bat is a safe and reliable online gaming platform operated for users in Bangladesh. These Terms are written in Bengali and are to be interpreted in accordance with the laws in force in Bangladesh.
No person under the age of 21 may open an account or use any service on 933bat. 933bat may request proof of age for verification purposes at any time.
Account Registration and Eligibility
To register an account on 933bat, the user must meet the following conditions:
2.1 Eligibility Requirements
- The applicant must be 21 years of age or older.
- All information provided during registration must be truthful, accurate, and complete.
- Each person may operate only one account. Having multiple accounts is strictly prohibited.
- The user must provide an active and valid mobile number.
2.2 Account Security
- It is your responsibility to keep your login credentials (username and password) completely confidential.
- Any unauthorized use of the account or security breach must be reported to 933bat customer support immediately.
- Managing the account through a third party is not permitted.
2.3 Identity Verification
933bat reserves the right to verify a user's identity at any time. A copy of a national identity card or other government-issued document may be requested for verification. The account may be temporarily suspended until verification is complete.
Deposits, Withdrawals and Payment Policy
All transactions on 933bat are fully secure and protected by SSL encryption. The following conditions apply to all financial transactions.
Minimum Deposit
The minimum deposit amount is ৳200 for each payment method. Instant deposits can be made via bKash, Nagad, Rocket, and Upay.
Minimum Withdrawal
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour.
3.1 Accepted Payment Methods
933bat currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. Transactions must only be made using a mobile banking account registered in the user's own name.
3.2 Withdrawal Conditions
- Withdrawals can only be made to the same payment method used for the deposit.
- The relevant wagering requirements must be met before bonus funds can be withdrawn.
- Withdrawals may be held if account verification has not been completed.
- If a fraudulent transaction is suspected, 933bat reserves the right to suspend the withdrawal until the investigation is complete.
3.3 Currency
All transactions on 933bat are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.
Bonuses and Promotional Offers
933bat offers bonuses and promotional offers from time to time. These bonuses are always subject to specific terms and conditions.
4.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. Or depositing ৳42,000 will earn a ৳20,000 bonus, for a total balance of ৳62,000.
4.2 Wagering Requirements
- The wagering requirement for the welcome bonus is 20 times (20x).
- The bonus balance must be wagered 20 times before it becomes withdrawable.
- Certain games may contribute differently toward meeting the wagering requirements — details will be listed on the bonus page.
- If the deadline for meeting the wagering requirements passes, the bonus will be forfeited.
4.3 General Bonus Terms
- Each bonus offer can be claimed once per account.
- Multiple members of the same household cannot use a specific promotion at the same time.
- If evidence of a bonus terms violation is found, 933bat reserves the right to cancel the bonus and any associated winnings.
- 933bat reserves the right to modify, suspend, or cancel any bonus offer at any time.
Gaming Rules and Fair Play Policy
933bat uses verified software providers to ensure fair play. All game outcomes are determined impartially.
5.1 Prohibited Activities
The following activities are strictly prohibited on 933bat:
- Any form of fraud, manipulation, or attempting to exploit software vulnerabilities.
- Colluding with other users to abuse bonuses (bonus hunting / arbitrage).
- Using automated software, bots, or any other unauthorized technology.
- Attempting to verify account information using false or altered documents.
- Using the platform for money laundering.
5.2 Technical Issues
933bat will make a decision after review regarding bets left incomplete due to server disconnection or technical errors in the gaming service. 933bat is not obligated to pay out incorrect balances or winnings displayed as a result of a technical error.
5.3 Account Suspension and Closure
933bat reserves the right to temporarily suspend or permanently close an account if any provision of these Terms is violated. In cases of serious violations, the bonus balance in the account may be cancelled.
VIP Program and Cashback Policy
The 933bat VIP program has 5 tiers. Weekly cashback and special benefits are provided at each tier.
Bronze Tier
Weekly cashback of up to 0.2%. This tier can be reached through regular betting.
Silver Tier
Weekly cashback of up to 0.4%. This benefit is available after being promoted from Bronze.
Gold Tier
Weekly cashback of up to 0.6%. This tier can be reached through higher activity.
Platinum Tier
Weekly cashback of up to 0.8%. Awarded as a reward for regular and significant activity.
Diamond Tier
Weekly cashback of up to 1.0%. Members at this highest tier receive additional personal support and special offers.
VIP tier cashback is automatically credited to the account each week. 933bat reserves the right to change the terms of VIP benefits at any time. Contact customer support for more details on cashback amounts and conditions.
Personal Data and Privacy
933bat gives the highest priority to protecting your personal data. Full details on data collection, storage, and use can be found in our Privacy Policy.
7.1 Purpose of Data Collection
- To verify accounts and ensure security.
- To process transactions.
- To implement responsible gaming policies.
- To comply with applicable legal obligations.
7.2 Sharing Data with Third Parties
933bat does not sell your personal data to third parties. However, limited data may be shared with technology partners and payment providers for the purpose of operating the service, and this is always done under secure agreements.
Responsible Gaming and Self-Exclusion
933bat is firmly committed to responsible gaming. Our goal is to ensure that gaming always remains entertaining.
8.1 Self-Exclusion Feature
Any user may request that their account be temporarily or long-term suspended at any time. To use this feature, contact customer support via 24/7 live chat or email.
8.2 Setting Limits
Users may set daily, weekly, or monthly deposit and betting limits if they wish. These limits take effect immediately once set.
For more details, visit our Responsible Gaming page.
Limitation of Liability
933bat does not accept responsibility in the following situations:
- Loss caused by the user's internet connection being disrupted.
- Loss caused by unauthorized third-party access to the account, where the user's own negligence is the cause.
- Temporary service interruption due to government directives or technical requirements.
- Loss caused by failure to receive a service due to incorrect information provided by the user.
9.1 Service Changes
933bat reserves the right to add, modify, or remove any service, game, or feature without prior notice.
Changes and Amendments to the Terms
933bat reserves the right to amend, update, or change these Terms at any time. A notice will be posted on the website for significant changes. Continued use of the platform after updated terms are published will be considered as the user's acceptance of the new terms.
It is the user's responsibility to check this page regularly to stay up to date with the latest terms.
Contact and Dispute Resolution
If you have any questions, complaints, or need clarification about these Terms, please contact us in the following ways:
Live Chat
Our support team provides assistance in Bengali via live chat 24 hours a day, 7 days a week. Use live chat for the fastest response.
For written complaints or detailed inquiries, contact us by email: [email protected]
Any dispute will first be attempted to be resolved through friendly discussion. For unresolved disputes, both parties agree to participate in a mediation process.
To learn more about all our services, visit the About Us page or find answers to common questions on the FAQ page.